Warranty
MALIBU HOME, INC. BATHTUB LIMITED WARRANTY
Malibu Home, Inc. warrants that its bathtubs are free of defects in manufacture and materials so long as (1) the bathtub is installed and maintained according to Malibu Home, Inc. recommended installation and maintenance procedures, (2) use of the bathtub is limited to personal, family or household purposes and (3) any defects are not the result of unauthorized or unreasonable use.
This warranty applies only to the first consumer purchaser and is limited in time from the date of original purchase for a period of five (5) years with respect to the tub and twelve (12) months with respect to the electronics, plumbing harness, and accessories. This warranty does not apply to subsequent owners, transferees or users.
This warranty does not apply to or cover defects, damage or failure caused by the freight carrier, installer, user or other person, or resulting from, without limitation, any of the following: improper handling, modification of any type, improper installation, misuse, incorrect operation, lack of proper routine maintenance, the use of improper cleaners or abrasives, accidents or acts of God. Nor does it apply to effects of normal wear and tear.
Alteration, customization or modification of the tub, the water system, the electronics, any accessory or any other part voids this warranty.
If a defect or malfunction is discovered during normal residential use notify Malibu Home, Inc. in writing within ten (10) days of discovery, setting forth the date of discovery, a description of the defect or malfunction, the name and address of the installer of the bathtub, electronics and accessories and the date and address of installation and the type or style of the bathtub. Malibu Home, Inc., will, at its election, repair, replace or make appropriate adjustments. In all cases a reasonable time must be allowed for commencement and completion of warranty repairs.
Malibu Home, Inc. is not responsible for labor charges or other charges related to the removal or installation or other costs involved in repairing or replacing the bathtub or the expense of shipment to or from the factory, except where provided by applicable law.
To obtain information about or performance of warranty obligations contact Malibu Home, Inc. by emailing info@malibuhomeinc.com or by calling (888) 251-1226 and asking for Customer Service.
No other company or person has any authority to make any warranties or representations concerning Malibu Home, Inc. or the product. Accordingly, Malibu Home, Inc. is not responsible for any such warranties or representations.
THIS LIMITED WARRANTY IS THE SOLE WARRANTY FOR YOUR MALIBU HOME, INC. PRODUCT AND IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED.
MALIBU HOME, INC. HAS NOT MADE AND DOES NOT MAKE ANY WARRANTY OR REPRESENTATION, WHATSOEVER, EXPRESS OR IMPLIED, ABOUT THE CONDITION, MERCHANTABILITY, DESIGN, OR OPERATION OF THE BATHTUB OR ITS FITNESS FOR ANY PARTICULAR USE OR PURPOSE, OR THE QUALITY OF THE MATERIALS OR WORKMANSHIP IN THE BATHTUB, THE ELECTRONICS OR THE ACCESSORIES OR ANY OTHER REPRESENTATION OR WARRANTY BEYOND THE TERMS OF THIS LIMITED WARRANTY.
MALIBU HOME, INC. DISCLAIMS AND SHALL NOT BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION, IN WHOLE OR IN PART, OF WARRANTIES OR THE EXCLUSION OF SPECIAL, CONSEQUENTIAL OR INCIDENTAL DAMAGE.