Malibu Home Reviews

We know reviews are important and here are actual Malibu Home customers. We wish we had more reviews but most folks don't leave reviews unless it's something negative (and thus you won't find much) - plus we don't like to hound our customers. But if you purchase from us we would love the feedback. Happy Bathing!                                                                                                                             

 

 

Based on 21 reviews
86%
(18)
14%
(3)
0%
(0)
0%
(0)
0%
(0)
This is a fantastic tub. I can't wait to se it!

Tub arrived in perfect condition and much faster than expected. Thanks for the speedy delivery. Now, to get it installed...

Great Service + Fast Turnaround

I was in a pinch to get a tub for my remodel and they were awesome to work with. Excellent phone support and the tub arrived faster than expect. THANK YOU!

Thank you. Speaking to someone knowledgable before you order is where we think we shine. Enjoy!

Perfect bathtub in every way

I wanted something specific for my bathtub and couldn't find it through any of my local stores. I went on line and found Malibu and they had exactly what I needed.
That "Retro" look is perfect. I was impressed with the timeline from order to delivery. When it arrived it was packed incredibly well. It just got installed last week so I can't wait to try it out .Thank you for a beautiful product...Chris

Retro Look Tub

I love the look and depth of this tub! I ordered it with the linear over flow to add to it's soaking depth. Still finishing my bathroom remodel so haven't been able to fully appreciate it yet.

Great Soaking Tub

We purchased this tub to be able to have two tall adults comfortably soak together, and it does not disappoint. The design is elegant and looks beautiful in our modern bathroom. We added the recirculator which effectively keeps the water warm without being distractingly loud. Our contractor followed the detailed instructions and had no issues with installation.

So far so good

I was impressed with the purchase process and the delivery. I have not installed the tub yet. Waiting on tile. The tub looks great and I’m looking forward to getting it installed. Customer service was good-they answered some questions I had. I would recommend Malibu to others. They were the only ones that offered a tub similar to the old one. The layout of my bath required the same style replacement tub unless I made several other modifications I did not want to do.

Great customer service

The tub arrived in excellent condition… though our contractor scraped it up some installing :(
But we had a great experience with Malibu home. They were so helpful in the buying process, I must have spent nearly 45 minutes with them on the phone asking questions, trying to understand the different features, mechanisms and making sure we got the right tub. We ended up with the perfect one!

Thank you! Glad you're buying process was informed and thorough. We sent you sent info on how to deal with minor scratches. Happy bathing!

Lovely tub!

Very comfortable tub. Deep enough for a good soak, and the angle is just right. I would have given this 5 stars, but the wrong trim kit was sent (black instead of the satin nickel I requested).

Hello Jeannie. Thanks for the review. We will be sending your replacement overflow and drain covers in Satin Nickel (easily replaced by unscrewing by hand/no tools) - we were unaware of the mixup - we do see you had indicated Satin Nickel on your order. We apologize.

Love it

Very happy with the size of the tub and delivery was also good

Perfect

This tub is exactly what we wanted. A smaller deep soaking tub. It was difficult to find one to fit our space that was really deep. This one is perfect.

Grecian spa

This tub is really beautifully designed and built! Customer service was outstanding!! Finally after the tub install and new faucets I truly have a Grecian spa!! Thank you for your wonderful customer service!

Wow.. love the Grecian spa. Enjoy!

It is just gorgeous and the customer service is AMAZING

You simply cannot find vintage-looking bathtubs anymore. I LOVE the design and the quality of this tub once received is simply perfect. It's going to be beautiful once the bath is complete and was easy for our plumber to install.

Additionally, the support received from Malibu was exceptional(!) I called on a Sat (after hours) to confirm the installation pieces were coming with my order and didn't leave a msg once I realized they didn't have weekend coverage. They called me back on Monday - without any prompting - and answered my question on the spot. You simply don't see that with companies anymore so it's really appreciated when they care enough to proactively follow-up. Highly recommend!

Thank you for the kind words! We hope you enjoy your stylish tub for many years.

Couldn't be happier!

We love our new tub and were thrilled with the experience with Malibu! The company is easy to work with and very responsive! Now that it is installed and we have had our first baths the true test has occurred...perfect for both of us and the rim makes it very easy to get in and out...something friends warned us about when choosing. I don't think you can go wrong with this particular tub or the company manufacturing it!

Malibu Home Soaking Tun

We chose this tub for its size to fit in our newly renovated bathroom. Perfect fit and great for a bath. The tub was shipped on time and arrived on a pallet fully wrapped in a cardboard box and well protected inside. No issues when we unboxed it. Would recommend to anyone that enjoys a bath, great for a soak in the tub.

Great experience so far!

I haven’t installed it yet, however, the packaging was great with the sensor attached! The product was in great shape. I am hoping to get it installed this weekend and then finish the tile work and remodel.
Excellent customer service as I needed some clarifications on dimensions and selection when purchasing. Great customer service!

Malibu 2 wall alcove tub

Communication and delivery for our tub was excellent. The tub is beautiful and our plumber was pleased with the included accessories. New construction will not be complete for a few months. Will update after install and use.

Bathroom Renovation 2023

I bought the Malibu Broad RH Rectangular Soaking Bathtub 66" x 32" x 21" because we have a small bathroom and needed a tub with a skirt on two sides. I am also 6'5" tall and need the extra length for comfort. I just installed the tub today with the help of my son. We used constructive adhesive to glue the feet down but also used plaster of paris underneath since all of our family members are XXL in terms of weight and height. This experience was my first installation of an acrylic bathtub. The install is not yet complete since I am doing the bathroom remod myself and only have a few hours a day on a few days of the week to work on it. I didn't give the tub five stars because we have not yet used it and I have some more work to do to relocate some water lines to accommodate the drain assembly.

Love my new washet Bidet- such a great item/ your service & help with this product was outstanding

Tub showed in perfect condition.